You can often remove strands of hair in the strainer by taking out the plug and cleaning the plughole. To clean the strainer from below, you must remove the access lid/plug. Place a bucket under the basin and remove any impurities that have got stuck. Rinse the pipe with hot water. An old toothbrush is perfect from cleaning sink/wash basin drains.
The floor drain in a bathroom and shower room is equipped with a water trap. To prevent flooding and bad odour, you must clean the water trap at regular intervals.
Cleaning the floor drain
It’s easy to clean the floor drain yourself! Lift off the grate/strainer covering the floor drain. Wipe or brush away hair and other impurities that are stuck in the drain. You may also be able to remove the water trap for cleaning. If something is stuck in the drainpipe, you can carefully remove it using e.g. a piece of steel wire. Brush/clean the drain and rinse it with hot water from the hand shower. Carefully replace the water trap and replace the grate/strainer. Ensure that there is enough water in the floor drain. If the water trap is not replace correctly, you will notice a bad odour from the drain.
Under the sink and wash basin, the drainpipe is U-shaped. This part of the pipe is filled with water and prevents bad smells from coming back up the pipe. It is called a water trap. If the drain is not used for a long period of time, the water evaporates. During warm periods, this takes only a few days. The water level drops and odour can come back up the pipe. You can tell whether the water level has dropped by looking in the toilet. If you are away on holiday, please ask someone to check on your apartment, flush the toilet and turn the taps on in the wash basin/sink/bath, etc., on occasion whilst you’re away.
Cleaning the water traps
Place a bucket under the trap both opening it so that the water and accumulated dirt doesn’t run onto the floor. Some water traps are easily opened by unscrewing the bottom by hand. Wash the bottom thoroughly, removing and dirt, food leftovers, etc.
Mixer taps/water taps
If the mixer tap starts to squeak or whistle, or if the water flow seems weak, there is probably dirt obstructing the tap nozzle, located on the end of the tap to distribute the water flow evenly. The flow can also be obstructed if the mixer tap becomes calcified or clogged up. If this seems to be the case, ring your house caretaker for assistance.
SSSB only repairs mixer taps that are part of the apartment’s basic equipment. If you replace the mixer tap yourself, you are responsible for any future repairs/service.
The hot water temperature can vary depending on how much water is used. If you get up early in the morning and have a shower, it takes longer for the hot water to reach the shower head than it does in the evening, when many people in the building are washing up, showering or having a bath.
The hot water should normally be about 55°C and should not exceed 65°C.
Cleaning the toilet
Is the toilet draining slowly? Check first whether the other drains in the bathroom are functioning properly. If only the toilet is blocked, it’s time to put on the rubber gloves and feel whether there is a blockage in the U-bend.
The small plastic grill containing toilet cleaning agent can sometimes fall off and cause a blockage. Throw anything you find in the bin and manually flush toilet with a bucket of water. If this doesn’t work, or if the other drains in the bathroom and kitchen are running slowly, call your house caretaker for assistance. You must not flush anything other than regular toilet paper and human waste down the toilet.