Congratulations Vivian Wiljanen - you won the rent-free month! Every year, we at Stockholms studentbostäder conduct a customer survey to find out what our tenants think of us and what we can improve. This year, the survey Nöjd Studbo 2020, was sent to about 2,000 of our residents. Here you can read the interview with the winner. How does it feel to have won? - Absolutely incredible, I really did not expect it! This became a much needed glimmer of light in these gloomy times. What will you use your saved rent for? - I will not use it for anything particularly exciting, unfortunately, but only for other living expenses. Now that the social economy is as it is, I don't want to take anything for granted. How do you feel about living at Stockholms studentbostäder? - It is a savior in need and a fantastic privilege to be able to live with Stockholms studentbostäder for many students, as the market rents in Stockholm are so insanely high. I wish more people had the opportunity and I am grateful that I can live here. Overall, living with Stockholms studentbostäder has been a positive experience! What are you most satisfied with? - I am most satisfied with the central housing location and being able to have my own space and kitchen. I used to be a lodger, and then the same opportunities did not exist. Facts about Vivian: Have lived at Stockholms studentbostäder: About 3 months. Queue time: 2.5 years. Studies: Economics and international relations, and have about a year left of my studies. I then intend to continue studying at the next level. Living: Idun at Torsplan, in a one room apartment with my own kitchenette. Coming from: I am a Finland-Swede and originally from Helsinki, but have lived in Stockholm for almost four years.
We check student qualifications and student union membership every semester to keep track of that those living in our houses are actually students. Why do we do that? Well, because our aim as a foundation is to offer students good and safe homes during the time they study. Upload your certificates on My pages as the tenancy review begins 21 April 2020. If you want to know more about the tenancy review, go to My pages at sssb.se.
It is now possible for you as a customer to identify yourself with mobile BankID during a telephone call. The solution with BankID contributes to increased security for you in the processing personal information and a more efficient service. It will also be applied to our chat which will be up and running soon.
Interview with Ingrid Gyllfors, CEO of Stockholms studentbostäder How does the corona pandemic affect Stockholms studentbostäder? - We are definitely affected, but fortunately, I would say that it affects us less than many other companies, even though we, like everyone else, feel the unease in society. What we notice is that some of our premises tenants are affected, so it affects our customers. We also know that many exchange students who are here through various exchange programs have returned home, which in turn affects our block tenants, ie universities and colleges. We know that our students are affected to varying degrees by the fact that extra jobs and such may disappear, but they are happy to still have their security from CSN, where the government has taken its responsibility. What measures has Stockholms studentbostäder as a landlord taken to reduce the risk of infection spreading throughout the housing? - We follow the recommendations of the Public Health Agency. When it comes to reducing the risk of contagion, we focus primarily on our corridor homes. Among other things, we have provided extra cleaning equipment and urge the students to keep extra clean and to be careful with hand hygiene. We encourage them to make schedules so that everyone is not in the communal kitchen at the same time, in some areas we have closed the gym and in others we have provided the gym and community rooms with extra cleaning products and cleaning equipment. We have just launched a new web that makes it easier to inform tenants in a better way. Do you, as a student housing company, have to act differently than other landlords in this situation? - What sets us apart from others is that, among other things, we have a communal form of housing and there the tenants themselves need to act to reduce the risk of transmission, and we can see that they have done so and we really want to thank them for that. We have continuous meetings with other student housing companies through our industry organization, Studentbostadsföretagen (SBF) and we all help to find good measures. We learn from each other. How does Stockholms studentbostäder act if there is a confirmed spread of infection in a corridor residence? - We will act on the basis of the recommendations of the public health organization's recommendations and do what we can to minimize further dissemination. How does Stockholms studentbostäder act as an employer? - In order to protect the staff, we encourage tenants to only make emergency reports, and to call and e-mail us, and only visit our offices when it is really necessary. We have asked tenants to notify us if they are ill, so that our staff avoids getting infected if urgent fault reports need to be carried out. Our employees work with gloves and more caution. Everyone who has the opportunity for it works from home and those with symptoms do not go to work. To reduce the feeling of isolation, we have digital meetings and regular digital coffee meetings where we can all be seen. We encourage students to do the same. How do you see the future? - We work hard to keep pace with our maintenance and new construction projects where problems with material deliveries can cause delays. We focus and plan ahead and work in every way to ensure that the situation does not slow us down in our development of creating more and better adapted homes for students. Our employees do a fantastic job, both those who are on site and those who work from home.
We at Stockholms studentbostäder follow the guidelines of the Public Health Agency and urge all our tenants to do so as well. Stay at home if you have symptoms The Public Health Agency urges people with symptoms, even mild ones, to limit social contacts in order to avoid infecting others. Symptoms of infection are respiratory symptoms, fever or cough. Stay at home if you have any of these symptoms. Here's what you can do to avoid infection: Avoid touching your face or eyes Wash your hands frequently with soap and water Avoid contact with sick people If you yourself are ill - stay at home. Cough and sneeze in the arm fold or in a tissue Keep yourself updated The development of the corona virus and the recommendations of the authorities are updated more or less daily. We follow the developments closely and urge you as a tenant to do so as well. Go to 1177.se for advice on the Coronavirus.
The Nöjd Studbo 2020 survey has been sent to a number of randomly selected tenants, so check your inbox. We would love to hear what you have to say so that we can become an even better landlord. If you have received it - reply before March 17. If you do, you have the chance to compete for a rent-free month. Even if you have not received the survey, please feel free to tell us about things we can improve on. Contact your House Caretaker or Customer service.
All students are advised to follow the Government Offices of Sweden recommendation of travel to areas affected by the new corona virus. Stockholms studentbostäder encourages anyone who is traveling to stay up to date through the Government Offices of Swedens travel information. • For general information about the corona virus, see krisinformation.se. • Also see questions and answers about the corona virus from the Public Health Agency. • Information from the Stockholm region about the emergency preparedness. Those who have been in infected areas are advised to pay attention to respiratory symptoms such as cough, difficulty breathing or fever and call 1177 Vårdguiden. Read more at Stockholm University and KTH to see what they recommend.
At the new Campus Lappis, you have a unique opportunity to be the first person to turn the key to a brand new home. Check out what our new construction will look like here.
Would you like to become a mentor to one of our executives? Read more and apply here!